Registration on the biolab-srl.com is free

SHIPPING & RETURNS

The policies of shipments and deliveries of Biolab depend on the presence in stock of merchandise. If the merchandise is in stock at the time of the order and the payment, the goods are shipped within 3 working days in Europe and within one week outside Europe.

For orders in relation to products not in stock, will be specified at the time of order delivery date. The maximum allowed weight of the shipment is of 200 kg.

The goods are shipped through couriers chosen by Biolab s.r.l. if requested.

Biolab s.r.l. is responsible for the goods, only if it travels with its couriers.
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PRIVACY & SECURITY

Biolab S.r.l. He is responsible for the security of the data provided by customers to ensure a complete service. Details on security of data held by Biolab can be viewed at  Privacy Policy.

RETURNS & SUBSTITUTIONS (*)

The professional customers can benefit from a system made for non-compliant products and replace them.

For the reimbursement procedures visit the  Not Compliant Goods.

ORDER

Orders can be made by any user registered on the portal Biolab. Once the order compound is subjected to a process which starts from acceptance until complete avoidance of the same. For every order Biolab reserves the option of non-acceptance only in special cases and with motivations that are reported to the customer via e-mail. For any problem regarding the avoidance or acceptance of orders you can contact customer service at order@biolab-srl.com. At any time you can ask questions about the order filling in the form at Order.

PAYMENT

The payments can be made by bank transfer or by credit card. For payment problems or requests for payment information contact accounting@biolab-srl.com.

The amount that will be charged to your credit card can vary because it is based on currency fluctuations and bank charges.
BIOLAB-SRL.COM encourages customers to contact their bank to receive detailed information on exchange rates and bank charges relating to their transaction.

– Credit Card:

At the time of purchase, customers enter the details of your credit card in a secure electronic banking system, provided by Banca Sella S.p.A.. It is possible to make payments via Visa, Mastercard, and American Express. If there are sufficient funds to buy and bank details provided are valid, Biolab will send confirmation of instantly debit the transaction.

– Direct Bank Transfer:

Choosing the method of payment Bank Transfer the customer can make a payment to the following coordinates:

Account Name: BIOLAB srl

Account Number: 052246839360

Bank Name: BANCA SELLA S.p.A.

Branch Sort: Nocera Inferiore (Salerno)

Iban: IT 70J 03268 76271 052246839360

BIC/SWIFT: SELBIT2BXXX

Address: Via Barbarulo Attilio – 84014 Nocera Inferiore (Salerno)

Reason: Order number

> Your order will not be shipped until the funds have cleared in our account.

UPDATE ACCOUNT INFORMATION

For any question relating to the user data and the account on the portal Biolab contact address: webmaster@biolab-srl.com .

(*) The recess right may be exercised within 14 days from the date of delivery of the goods ONLY from private customers who use Biolab products in a private and NOT professional way . (See page Not Compliant Goods) .